Services & Support

Hukseflux offers a complete range of sensors, systems and services for your measurement. With our laboratory facilities, we offer testing services such as material characterisation and worldwide calibration services. Custom-made products and measuring systems are developed in cooperation with customers via our engineering & consultancy services. Please go to the Support section on this page, if you would like to download software or a user manual for your sensor, or to obtain an RMA number for your rental return or recalibration.

Contact us. At Hukseflux, we appreciate a good technical conversation.

We appreciate a good technical conversation. Give us a call.

Tel.: +31 15 214 26 69

Services

Hukseflux expert calibration services for all common pyranometer brandsCalibration services

Our worldwide calibration and servicing organisation is at your disposal for sensor calibration. Hukseflux offers calibration services for its solar and longwave radiation sensors, heat flux and thermal conductivity sensors, and for pyranometers of all major brands.

We work according to well established standards with traceable calibration methods, and offer fast turnaround times and professional calibrations including uncertainty evaluation. Hukseflux has calibration facilities in the EU, USA, Japan, China and Brazil.

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Material characterisation services in our own thermal properties laboratoryMaterial characterisation services

Hukseflux not only supplies instruments, but offers thermal testing services as well. We are equipped to perform measurements for customers in our own material characterisation laboratory. Material characterisation services involve thermal conductivity, contact resistance and thermal resistivity. 

Read more to find some examples of typical measurements, references, an overview of our capabilities and a request form for our testing services.

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Challenging heat transfer or thermal measurement problem? Contact Hukseflux.Engineering & Consultancy

Challenging heat transfer or thermal measurement problem? Contact Hukseflux. We offer measurement solutions via our engineering & consultancy services. Hukseflux engineers have broad experience in the measurement of heat transfer and thermal quantities. Custom-made products and measuring systems are developed in cooperation with customers.

There are various examples of product development in which we participated. Please take a look at some of these cases and let us know how we can assist you...

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Support

Downloads

Manuals

Please consult the user manual of your product for proper installation and maintenance.

Find your manual

 

 

Software

Download the latest software and firmware updates for selected Hukseflux instruments here.

Find your software

Notes and guides

Notes and guides may support you in your selection of the best sensor for your application.

Find all notes and guides

 

 

Find a reseller near you

More support
customer service & RMA

Would you like to contact customer service ? Contact us

In case of recalibration, repair, restocking and rental return, Hukseflux uses RMA numbers. Materials, i.e. products or parts of products, may only be sent to Hukseflux after obtaining a Return Materials Authorisation and the accompanying RMA number. Read more

FAQ

Ordering and payment information?

In general, Hukseflux prefers payment by direct transfer to our bank account.

Company Name: Hukseflux Thermal Sensors B.V.

Trade register: 27234324
VAT No.: NL813392172B01

Banker: ABN-Amro Delft
Address of the bank: Pynepoort, Postbus 300, 2600 AH, Delft, The Netherlands

BIC / SWIFT code: ABNANL2A
IBAN code: NL10ABNA0471853291 

Shipments & pickup of packages?

In case of shipments to and from Hukseflux: the usual delivery & pickup address is:

Hukseflux Thermal Sensors B.V.
Delftechpark 31 2628 XJ Delft
The Netherlands

For services and recalibrations, please request an RMA number.

What is my RMA number?

In case of recalibration, repair, restocking and rental return, Hukseflux makes use of RMA numbers. Materials, i.e. products or parts of products, may only be sent to Hukseflux after obtaining a Return Materials Authorisation and the accompanying RMA number. Read more